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Policies

Some Things You Should Know

OCCUPANCY The rates for all suites at Sundance Bed & Breakfast assume double occupancy. The 2-bedroom 50/50 Suite is perfect for families or couples traveling together but can also be booked as a 1-bedroom suite if that’s all you need! The 2 bedrooms can comfortably accommodate up to 4 people, with a spacious dual-sink bathroom linking the rooms. When booking the 50/50 Suite for only 1 or 2 people, you can ask to have the second bedroom locked off for the duration of your stay which reduces the nightly rate by $50.00 – just let us know! When booking for more than 2, each additional person incurs a fee of $50.00 per night.
NOTE: All our suites are on the second floor.

NO SMOKING We have to enforce a strict No Smoking policy inside or around Sundance Bed & Breakfast in consideration of all our guests. Violation of this policy will unfortunately result in a minimum $250.00 cleaning fee.

LOSS or DAMAGE Each guest must accept responsibility for any damage they cause to the property, building or contents or any items missing from their suites (e.g.- towels, robes, etc.). The costs for additional cleaning, to replace missing items, to repair or replace damage to the property, furniture, artwork, fixtures, linens etc. will be charged to the guest’s credit card on file.

CHILDREN We strive to make Sundance a romantic and luxurious adult retreat but can accommodate children aged 12 and older traveling with an adult; children still count towards the occupancy limits of our suites.

PETS There is a small, sweet Terrier-mix named Truffles who lives in the owners’ quarters at Sundance. She doesn’t go upstairs (where your suite will be) and she’s not allowed in the Dining Room while people are eating. So while we love Truffles – and hope you will too! – we unfortunately aren’t laid out well to make any of our suites available for pets. We hope you can understand and we hope you’ll still be able to stay with us! We would be happy to suggest local boarding facilities for your pet(s).

DINING Breakfast is served in the dining room or out on the patio between 8:00 AM and 9:30 AM every morning. Unfortunately we can not accommodate “breakfast in bed” for any reason. If you are unable to join us in the dining room or patio during service times in the morning, we would be happy to prepare coffee or tea “to go” for your journey!

LOST ARTICLES If you discover after you check-out that you have accidentally left something precious behind, please call or email us as soon as possible so we can try to recover the item before the next guest checks in. If you can no longer swing by to pick it up, we would be happy to pack it up and ship it to you at the address on file. There is a minimum $25.00 fee for this service that will be charged to your credit card of file.

RESERVATIONS We accept reservations up to one year in advance; your credit card will be charged a $25 non-refundable deposit per suite at the time of booking. Weekend reservations require a two-night minimum stay. All room rates are subject to tax. Booking a single suite, regardless of the number of nights, is considered an “Individual Reservation”; booking more than one suite for the same dates is considered a “Group Reservation”.
NOTE: Please make sure you are familiar with both our Change Policy and our Cancellation Policy before making either an Individual or Group Reservation.

CHECK-IN & CHECK-OUT Check-in time is between 3:00 pm and 7:00 pm. Check-out time is at 11:00 am on your departure date. We will do everything we can to accommodate different requirements but please give us as much advance notice as possible. If you are running late on check-in day, a phone call is greatly appreciated. Please keep in mind that early check-in may not be possible because of the time required to prepare each room after the previous guest checks out.

CHANGES You can make changes to the dates of an Individual Reservation any time up to fourteen days prior to the original check-in date or up to thirty days prior for a Group Reservation. Just give us a call and we will make the requested change (subject to availability) and send you a revised confirmation. If you need to make a change inside the 14-day window for an Individual Reservation or the 30-day window for a Group Reservation, we will unfortunately have to treat it like a cancellation. (Please review our cancellation policy before booking!)

CANCELLATIONS If you have to cancel, please give us at least fourteen days’ notice for an Individual Reservation or at least thirty days for a Group Reservation so that you incur no charges beyond your deposit (which becomes the cancellation fee). Unfortunately, due to our small size, if you cancel with less than fourteen days’ notice for an Individual Reservation or thirty days’ notice for a Group Reservation (or decide to check-out early after you arrive), we will still have to charge you for 100% of the entire reservation. Of course, if we are able to re-book your suite(s) for any of the same days, an equivalent charge will be refunded to your credit card on file, less an 8% processing fee.

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