Policies

Some Things You Should Know

OCCUPANCY The rates for all suites at Sundance Bed & Breakfast assume double occupancy. The 2-bedroom 50/50 Suite can comfortably accommodate up to 4 people, with a spacious dual-sink bathroom linking the rooms. If you are 1 or 2 people and only need 1 bedroom, choose “The Empire Room” instead which reduces the nightly rate by $90.00 and locks off the 2nd bedroom for the duration of your stay. When booking for more than 2, each additional person incurs a fee of $50.00 per night.
NOTE: All our suites are on the second floor.

NO SMOKING We have to enforce a strict No Smoking policy inside or around Sundance Bed & Breakfast in consideration of all our guests. Violation of this policy will unfortunately result in a minimum $250.00 cleaning fee.

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LOSS or DAMAGE Each guest must accept responsibility for any damage they cause to the property, building or contents or any items missing from their suites (e.g.- towels, robes, etc.). The costs for additional cleaning, to replace missing items, to repair or replace damage to the property, furniture, artwork, fixtures, linens etc. will be charged to the guest’s credit card on file.

CHILDREN We strive to make Sundance a romantic and luxurious adult retreat but can accommodate children aged 12 and older traveling with an adult; children still count towards the occupancy limits of our suites.

PETS There is a small, sweet Terrier-mix named Truffles who lives in the owners’ quarters at Sundance. She doesn’t go upstairs (where your suite will be) and she’s not allowed in the Dining Room while people are eating. So while we love Truffles – and hope you will too! – we unfortunately aren’t laid out well to make any of our suites available for pets. We hope you can understand and we hope you’ll still be able to stay with us!

DINING Breakfast is served in the dining room or out on the patio between 8:00 AM and 9:30 AM every morning. Unfortunately we can not accommodate “breakfast in bed” for any reason. If you are unable to join us in the dining room or patio during service times in the morning, we would be happy to prepare coffee or tea “to go” for your journey!

LOST ARTICLES If you discover after you check-out that you have accidentally left something precious behind, please call or email us as soon as possible so we can try to recover the item before the next guest checks in. If you can no longer swing by to pick it up, we would be happy to pack it up and ship it to you at the address on file. There is a minimum $25.00 fee for this service that will be charged to your credit card of file.

RESERVATIONS We accept reservations up to one year in advance. Your credit card will be charged for the first night’s stay as a deposit at the time of booking unless you choose to make a “Worry-Free Booking” (see WORRY-FREE BOOKINGS, below). Weekend reservations always require a two-night minimum stay. All room rates are subject to tax. Booking a single suite, regardless of the number of nights, is considered an “Individual Reservation”; booking more than one suite is considered a “Group Reservation”.
NOTE: Please make sure you are familiar with both our Change Policy and our Cancellation Policy before making either an Individual or Group Reservation.

CHECK-IN & CHECK-OUT Check-in time is between 3:00 pm and 6:00 pm. Check-out time is at 11:00 am on your departure date. We will do everything we can to accommodate different requirements but please give us as much advance notice as possible. If you are running late on check-in day, a phone call is greatly appreciated. Please keep in mind that early check-in may not be possible because of the time required to prepare each room after the previous guest checks out.

CHANGES You can make changes to the dates of an Individual Reservation any time up to fourteen days prior to the original check-in date or up to thirty days prior for a Group Reservation. Just give us a call and we will make the requested change (subject to availability) and send you a revised confirmation. If you need to make a change inside the 14-day window for an Individual Reservation or the 30-day window for a Group Reservation, we will unfortunately have to treat it like a cancellation. (Please review our cancellation policy before booking!)

CANCELLATIONS If you made a “Worry-Free Booking” you are eligible for a 100% refund if you are unable to attend your reservation for a wide variety of unforeseen circumstances. Please refer to WORRY-FREE BOOKINGS, below. Otherwise, if you have to cancel, please give us at least fourteen days’ notice for an Individual Reservation or at least thirty days notice for a Group Reservation. In these cases, we will release your suite(s) and refund your initial deposit, less a $50 cancellation fee. Unfortunately, due to our small size, if you cancel with less than fourteen days’ notice for an Individual Reservation or thirty days’ notice for a Group Reservation (or decide to check-out early after you arrive), we will have to charge you for 100% of the entire reservation. Of course, we will immediately release your suite(s) to open inventory and if we are able to re-book for any of the same days, we will refund an equivalent charge to your credit card on file, less the $50 cancellation fee and a 6% credit card processing fee.

WORRY-FREE BOOKINGS You can decide to make your reservation “Worry-free” by choosing Worry-Free Bookings at the time of your online reservation. While this adds a 10% fee to the cost of your reservation and requires full payment up-front, it gives you piece of mind that 100% of all charges will be refunded to you if you have to cancel due to a wide variety of unforeseen circumstances. Review the full Terms & Conditions for all the Emergency Circumstances that qualify for a full refund here: https://refundable.me/extended/en/

OCCUPANCY The rates for all suites at Sundance Bed & Breakfast assume double occupancy. The 2-bedroom 50/50 Suite can comfortably accommodate up to 4 people, with a spacious dual-sink bathroom linking the rooms. If you are 1 or 2 people and only need 1 bedroom, choose “The Empire Room” instead which reduces the nightly rate by $90.00 and locks off the 2nd bedroom for the duration of your stay. When booking for more than 2, each additional person incurs a fee of $50.00 per night.
NOTE: All our suites are on the second floor.

NO SMOKING We have to enforce a strict No Smoking policy inside or around Sundance Bed & Breakfast in consideration of all our guests. Violation of this policy will unfortunately result in a minimum $250.00 cleaning fee.

LOSS or DAMAGE Each guest must accept responsibility for any damage they cause to the property, building or contents or any items missing from their suites (e.g.- towels, robes, etc.). The costs for additional cleaning, to replace missing items, to repair or replace damage to the property, furniture, artwork, fixtures, linens etc. will be charged to the guest’s credit card on file.

CHILDREN We strive to make Sundance a romantic and luxurious adult retreat but can accommodate children aged 12 and older traveling with an adult; children still count towards the occupancy limits of our suites.

PETS There is a small, sweet Terrier-mix named Truffles who lives in the owners’ quarters at Sundance. She doesn’t go upstairs (where your suite will be) and she’s not allowed in the Dining Room while people are eating. So while we love Truffles – and hope you will too! – we unfortunately aren’t laid out well to make any of our suites available for pets. We hope you can understand and we hope you’ll still be able to stay with us!

DINING Breakfast is served in the dining room or out on the patio between 8:00 AM and 9:30 AM every morning. Unfortunately we can not accommodate “breakfast in bed” for any reason. If you are unable to join us in the dining room or patio during service times in the morning, we would be happy to prepare coffee or tea “to go” for your journey!

LOST ARTICLES If you discover after you check-out that you have accidentally left something precious behind, please call or email us as soon as possible so we can try to recover the item before the next guest checks in. If you can no longer swing by to pick it up, we would be happy to pack it up and ship it to you at the address on file. There is a minimum $25.00 fee for this service that will be charged to your credit card of file.

RESERVATIONS We accept reservations up to one year in advance. Your credit card will be charged for the first night’s stay as a deposit at the time of booking unless you choose to make a “Worry-Free Booking” (see WORRY-FREE BOOKINGS, below). Weekend reservations always require a two-night minimum stay. All room rates are subject to tax. Booking a single suite, regardless of the number of nights, is considered an “Individual Reservation”; booking more than one suite is considered a “Group Reservation”.
NOTE: Please make sure you are familiar with both our Change Policy and our Cancellation Policy before making either an Individual or Group Reservation.

CHECK-IN & CHECK-OUT Check-in time is between 3:00 pm and 6:00 pm. Check-out time is at 11:00 am on your departure date. We will do everything we can to accommodate different requirements but please give us as much advance notice as possible. If you are running late on check-in day, a phone call is greatly appreciated. Please keep in mind that early check-in may not be possible because of the time required to prepare each room after the previous guest checks out.

CHANGES You can make changes to the dates of an Individual Reservation any time up to fourteen days prior to the original check-in date or up to thirty days prior for a Group Reservation. Just give us a call and we will make the requested change (subject to availability) and send you a revised confirmation. If you need to make a change inside the 14-day window for an Individual Reservation or the 30-day window for a Group Reservation, we will unfortunately have to treat it like a cancellation. (Please review our cancellation policy before booking!)

CANCELLATIONS If you made a “Worry-Free Booking” you are eligible for a 100% refund if you are unable to attend your reservation for a wide variety of unforeseen circumstances. Please refer to WORRY-FREE BOOKINGS, below. Otherwise, if you have to cancel, please give us at least fourteen days’ notice for an Individual Reservation or at least thirty days notice for a Group Reservation. In these cases, we will release your suite(s) and refund your initial deposit, less a $50 cancellation fee. Unfortunately, due to our small size, if you cancel with less than fourteen days’ notice for an Individual Reservation or thirty days’ notice for a Group Reservation (or decide to check-out early after you arrive), we will have to charge you for 100% of the entire reservation. Of course, we will immediately release your suite(s) to open inventory and if we are able to re-book for any of the same days, we will refund an equivalent charge to your credit card on file, less the $50 cancellation fee and a 6% credit card processing fee.

WORRY-FREE BOOKINGS You can decide to make your reservation “Worry-free” by choosing Worry-Free Bookings at the time of your online reservation. While this adds a 10% fee to the cost of your reservation and requires full payment up-front, it gives you piece of mind that 100% of all charges will be refunded to you if you have to cancel due to a wide variety of unforeseen circumstances. Review the full Terms & Conditions for all the Emergency Circumstances that qualify for a full refund here: https://refundable.me/extended/en/

Check Availability & Make a Reservation